FAQ’s
- What materials are used in your furniture?
- Our premium furniture is crafted from high- quality materials, including solid wood, top grain leather, high-density foam and durable fabrics. Each piece is designed to combine luxury, comfort an longevity.
- How do I care for and maintain my furniture?
- For wood surfaces, use a soft dry cloth for dusting and damp cloth for cleaning.
- Leather should be wiped with a damp cloth and conditioned periodically.
- Fabric upholstery can be vacuumed and spot cleaned with mild detergent.
- Do you offer customization options?
- Yes, we offer customization options for many of our furniture pieces, including fabric choice, wood finishes and dimensions. Please contact our customer service team to discuss your specific needs.
- What is your delivery process?
- We offer white -glove delivery service upon request for an additional fee.. This includes unpacking, assembly, and placement in the desired location. Delivery times vary based on your location.
- Delivery varies based on the size of the order, but an average of 90 days for most selections.
- What’s your return policy?
- We have a no return policy as all orders are custom.
- What should I do if my furniture arrives damaged?
- If your furniture arrives damaged, please contact our customer service team immediately. Pictures must be taken and emailed to info@milagro.com. One of our customer service representatives will address any issues. We will arrange for a repair or replacement to ensure your satisfaction is met.
- How do I place an order?
- Orders can be placed through our website, over the phone with our sales representative or in person at a South Florida location only.